The Bar - Floor Manager

New York, United States Full-time

Essential Duties and Responsibilities

  • Handles all guest concerns and complaints if they arise. Maintains a visible presence on the floor and interacts with guests and team members.
  • Assists in all aspects of employee relations, including but not limited to hiring, disciplining, developing, coaching, mediating, recognizing, and evaluation team members according to MeyersUSA guidelines and policies.
  • Communicates to the team all company promotions and initiatives on a daily basis through shift meetings of any adjustments to menu, and events scheduled. Solicits feedback from the team to continuously drive operational improvements and motivate the team.
  • Assists the front-of-house (FOH) management team in ordering supplies as needed; communicates equipment and maintenance needs to the direct reports and finds solutions to these issues.
  • Properly edits payroll for accurate processing of paychecks if applicable and as assigned by the General Manager(s).
  • Ensures adherence to all cost control procedures, such as voids, discounts, comps, etc., and ensures all team members understand and follow those procedures.
  • Assists in development and/or implementation of all schedules and rotations; adjusts or balances the staffing levels in order to control labor costs without sacrificing guest service.
  • Assigns sections and breaks for team members and makes sure to release team members once their station and section has been organized and communicated.
  • Monitors full Team Member compliance associated with responsibility of food handling and serving alcohol.
  • Implements, adheres to and monitors all departmental and company policies and procedures as well as local, state & federal laws - including but not limited to standards of conduct, attendance, appearance, cash handling, confidentiality, safety, service and sanitation.
  • Must meet or exceed our triple bottom lines of financials, social awareness, and deliciousness.
  • Ability to exercise independent judgment.
  • Performs all other related and compatible duties as assigned.

Education and Experience

  • A business degree or equivalent preferred.
  • A minimum of one (1) to two (2) years of experience in a leadership position in a comparable restaurant, or experience in an ambitious fine dining restaurant is required.
  • Experience overseeing multiple restaurants venues preferred.