Great Northern Food Hall - Floor Manager

New York, United States | GNFH - FoH | Full-time


The Great Northern Food Hall is located in the heart of New York at Grand Central Terminal. Set in Vanderbilt Hall, a historical destination with five stunning chandeliers, the Great Northern Food Hall welcomes thousands of visitors, traveling through Grand Central every day.

Guests can choose from five unique pavilions as well as two full service restaurants and bar, offering freshly baked pastries & bread, sandwiches & soups, piping hot coffee and exceptional Michelin star cuisine. The Great Northern Food Hall brings culinary concepts, flavors and ideas rooted in the history and the landscapes of Denmark, with a nod to New Nordic Cuisine.


Benefits Include:

  • Full Health, Dental, and Vision Insurance
  • A great work/life balance with plenty of Paid Time Off
  • Paid Volunteering Time Off 
  • 401(k) Matching
  • College Tuition Reduction Program through a partnership with Monroe College
  • Discount program for movies, concerts, car rentals, Broadway shows, and many more 

 Essential Duties and Responsibilities:

  • Maintains a visible presence on the floor and interacts with guests and team members. 
  • Communicates to the team all company promotions and initiatives on a daily basis through shift meetings of any adjustments to menu, and events scheduled.
  • Solicits feedback from the team to continuously drive operational improvements and motivate the team. 
  • Properly edits payroll for accurate processing of paychecks if applicable and as assigned by the General Manager. 
  • Ensures adherence to all cost control procedures, such as voids, discounts, comps, etc., and ensures all team members understand and follow those procedures. 
  • Assists in development and/or implementation of all schedules and rotations; adjusts or balances the staffing levels in order to control labor costs without sacrificing guest service. 
Skills and Qualifications:
  • Minimum of one 1-2 years of experience in a leadership position in a comparable restaurant, or experience in an ambitious fine dining restaurant is required.
  • Proficiency with Microsoft Office (Outlook, Excel, PowerPoint, etc.) applications is required. 
  • Must obtain Food Handler/Food Protection-certified within 6 months of employment. 
  • A business degree or equivalent preferred