Agern - Server

New York, United States Part-time

Agern: 

Founded by Claus Meyer and led by Danish chef Jeppe Kil Andersen, Agern Restaurant sits in the heart of New York – Grand Central Terminal. Agern Restaurant is a Nordic-inspired Michelin restaurant located in Grand Central Terminal. Agern has been Michelin since 2017 and received 3*** from the NY Times. Nordic cuisine is simple, wholesome and seasonally prepared, predominantly based on produce sourced from the local region but rooted in Scandinavian hospitality served in an informal atmosphere.

Benefits Include:

  • Full Health, Dental, and Vision Insurance
  • A great work/life balance with plenty of Paid Time Off
  • Paid Volunteering Time Off 
  • Free Shift Meals
  • 401(k) Matching
  • College Tuition Reduction Program through a partnership with Monroe College
  • Discount program for movies, concerts, car rentals, Broadway shows, and many more 

Essential Duties and Responsibilities:

  • Handles all guest concerns and complaints in a professional manner and further communicates these to the management team.
  • Ensures the cleanliness and maintenance of all work areas, utensils, and equipment; Keeps the server station organized, stocked and clean at all times.
  • Stays guest-focused and nurtures an excellent Guest experience.
  • Assesses customers’ needs and preferences and makes recommendations.
  • Maintains a visible presence on the floor and regular guest interaction during business periods.
  • Maintains daily knowledge of all company promotions, tournaments, special events, etc.
  • Makes sure MeyersUSA’s highest quality standards of Food & Beverage service are maintained.
  • Takes orders and serves all food and beverage requests using suggestive selling techniques.
  • Clears the tables during service. Controls guest checks and secures proper payment. Communicates all special orders with the kitchen.
  • Completes all set-up and closing duties in a timely fashion.
  • Is familiar with all menus; menu specifications; menu abbreviations.
  • Is familiar with all POS systems, pre-check and cashiering procedures; settles checks after receiving money for guests’ checks.
  • Maintains knowledge of menu cuisine, wine list, special items, etc. featured in the restaurant.
  • Demonstrates a courteous, friendly, congenial, polite, professional and efficient attitude.
  • Maintains a clean, safe, hazard-free work environment within area of responsibility.
  • Performs all other related and compatible duties as assigned.

 

Skills and Qualifications:

  • Working during weekends, holidays and peak business periods may be required, including working any shift/day designated by the department.
  • Customer service orientation should consist of organization, the ability to handle multiple tasks simultaneously, and the ability to work in teams.
  • Must comply with all Food & Beverage regulations according to MeyersUSA culinary departmental standards.
  • Required to become familiar with the menus, and standard operational procedures for the restaurant.
  • It is the responsibility of the Sever to stay current with techniques, preparations, ingredients and any other topics related to all areas of beverages.
  • A minimum of two (2) years of experience in a Server position of a comparable restaurant or establishment is required.